This website is provided by Cruise1st Australia Pty Ltd trading as Cruise1st ("we or us"). Our Company registered number is ABN 93142277978. Our Travel Agents License Number is 2TA07820. Our registered office is at: Cruise1st Australia Pty Ltd - Level 2, 157-159 Walker Street, North Sydney, NSW 2060, Australia.
Your use of this Website is subject to the following legal terms and conditions. You may only use this site for information purposes or to make legitimate reservations or purchases. Use of this site for any other purposes is prohibited. We may withdraw your right to access to this Website at any time without notice. Your continued use of this website indicates your acceptance of these terms and conditions.
These terms and conditions contain all the terms which we have agreed in relation to the use of the Website. Please note that all bookings are subject to our General Terms and Conditions, as well as our Booking Terms and Conditions. Any arrangements made between you and any third party named or referred to on the Website are entirely at your sole risk and responsibility.
We are an Australian registered company therefore the services we offer and all aspects of these terms and conditions are governed by the applicable laws of New South Wales, Australia. Any contract concluded on this website will be concluded in the English language only. We cannot give any assurances that the information on this website complies with the laws of any other country. Any disputes that may arise between us will be subject to the jurisdiction of the courts of New South Wales, Australia.
When You Book
To make a booking you must be at least 18 years of age and able to create a binding legal contract. You undertake that all details you provide to us for the purpose of creating your booking are correct. You must carefully read the relevant Booking Terms and Conditions before accepting any quote or booking any holiday with us. You agree to be bound by these conditions.
Booking accessible cabins
You can book an accessible cabin by calling our reservations team on 1800 633 300, or by submitting an online enquiry form and a Cruise1st representative will contact you. If you book a cabin online, you cannot confirm an accessible cabin allocation on the website at the time of booking.
You can make a booking online on a guarantee promotion, however if you require an accessible cabin you will need to contact us immediately at [email protected] or 1800 633 300 and Cruise1st will process your request for an accessible cabin with the relevant Cruise Line supplier. When the Cruise Line has confirmed the allocation of an accessible cabin, you will be notified in writing. Cruise1st will attempt to confirm all requests for accessible cabins within 5 business days. Cruise line suppliers may require you to complete a special needs form or provide additional information before confirming an accessible cabin.
Bookings made on a guarantee fare or guarantee promotional basis do not permit cabin selection at the time of booking on the website or over the phone. Cruise Line suppliers do not make cabin information available to Cruise1st for any booking made on a guarantee basis. Guaranteed cabins are allocated by the Cruise Line and can be anywhere on the ship within the category booked. Cabin numbers are usually allocated approximately 2-3 weeks before departure but can be advised as close as the actual departure date. An accessible cabin may be confirmed and allocated to a guarantee promotional booking, however you may not be notified of the specific cabin number until 2-3 weeks prior to departure.
If you have booked a guarantee cabin online and require an accessible cabin, and an accessible cabin cannot be allocated by the Cruise Line, Cruise1st will provide a full refund without penalty.
Allocation of an accessible cabin is at the discretion of the Cruise Line supplier and subject to availability.
Conditions of Carriage
The carrier companies that provide the transportation for your travel arrangements produce conditions of carriage which form part of your contract both with us and with the carrier companies. You may ask for copies of the relevant conditions of carriage from our offices.
Changes to our Terms and Conditions
We reserve the right to change or modify these terms at any time. By browsing this website you are accepting that you are bound by the terms and disclaimer that is current at that time, so you should check these each time you visit our site. These terms are separate from the Booking Terms and Conditions that must be accepted by you before we agree to arrange or offer any products and services to you featured on this website.
We have tried to be as accurate as possible in the information we have provided. However, the information in this website should not be relied on and does not constitute any form of advice or recommendation. By using this website you confirm that you have not relied on any such information.
We are not responsible for any inaccuracies and (except as otherwise stated in these terms and conditions) make no representation and give no warranty as to its accuracy. Information contained on the Website is subject to change without notice. We cannot be liable for losses or damages you may incur which may arise from your use of any information contained in this Website.
Also we are not responsible for any losses or damages you may suffer from your access to any other information or material via web links from this site, or from any inability to access or use this website or web links. These exclusions apply only to the extent permitted by law.
We are nevertheless entitled to benefit from any applicable exclusions or limitations of liability permitted by the laws of any other country found to be applicable to the information shown on this website. Please note that the information and/or prices shown on this website are updated regularly. Much of the information is supplied to us by third parties. Cruise1st Australia cannot be responsible for any errors that may regrettably occur. Some Pricing is cached pricing, and will update once you have chosen your desired cruise. You must therefore ensure you check all details of your chosen holiday or travel arrangements (including the price) at the time of booking.
All prices are subject to availability at the time of publication and are per person and quoted in Australian dollars (AUD). Some pricing is cached pricing, and may be incorrect until choosing your cruise on the Cruise1st website. Please select ‘book now’ to display the most up to date price.
Important - please note: Liability disclaimer
We do not guarantee that use of this website will be compatible with all hardware and software which may be used by visitors to the website. We will not be responsible to you for any loss or damage you may suffer (however it may arise including our negligence) as a result of your access to or use of this website or any materials on this website except where the loss or damage is:
- death or personal injury due to our negligence
- or caused by our fraud
- or for any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.
Copyright and Intellectual Property Rights
The material contained in this Website belongs to us or our Licensors. This material includes, but is not limited to, the design, layout, look, appearance and graphics. It is protected by intellectual property laws including, but not limited to, copyright. You may down load, store and copy material on this site for your own private or domestic purposes but no copying for any commercial or business use is permitted.
The re-distribution, re-publication, or otherwise making available of the material on this website to third parties without our prior written consent is prohibited. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
This website contains links to other websites. We accept no responsibility or liability for the content of other websites which are not under our strict control. Any link is not intended to be, nor should be construed as, an endorsement of any kind by us of that other website.
You may not frame this site within your own Website whether or not the contents of this Website then appear to be your own, or place a hypertext link to any page other than the homepage of this Website within your own Website or document (save for the purposes of operating as a search engine) without our prior written consent.
If you have an inquiry regarding any aspect of the Cruise1st website, holiday or package purchased by you, as advertised on this website, email us at [email protected] or write to us at our postal address:
Cruise1st Australia, PO Box 577, Varsity Lakes QLD 4227
Updated October 24 2022.