CONTACT US
New booking enquiries
Our team of Cruise Specialists are available from 9am - 7pm on weekdays, and 9am - 5pm on weekends. Call us on 1300 857 345, or email us at newsalesenquiries@cruise1st.com.au
Existing bookings
If you have an existing booking and need to speak to our Customer Support team, please contact us on 1300 857 345, or email us at enquiries@cruise1st.com.au. Our Customer Support team operates between 9am - 5pm on weekdays, and are closed on weekends.
From overseas
+61 2 8599 3524
By post
Cruise1st Australia
Level 2, 157 - 159 Walker Street
North Sydney NSW 2060
Careers
To apply for a role at Cruise1st, submit an expression of interest, or find out more information please email recruitment@cruise1st.com.au
Feedback
Feedback, suggestions and complaints need to be submitted in writing to feedback@cruise1st.com.au. If you need to make a complaint, please provide as much information as possible in writing so our team can assist you quickly. We aim to resolve complaints wherever possible within 10 business days.
Visit our office
We are located a short distance from North Sydney train station. If you need to visit our offices in person, please ensure you make an appointment by emailing enquiries@cruise1st.com.au in advance. Appointments are required to ensure we have the right team member available to assist you on the day.
