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Contact Us

Open Hours

New Bookings

If you have an enquiry about one of our deals or need help deciding what package is best for you, our Cruise1st specialists are just a call away. 

Monday to Friday 9:00 AM - 7:00 PM
Saturday & Sunday 9:00 AM - 5:00 PM

Customer Service

If you already have a booking with Cruise1st and would like to speak to someone about your upcoming cruise or past booking, our Customer Service team are at your service. 

Monday to Friday 9:00 AM - 5:00 PM
Saturday & Sunday CLOSED

Special Trading Hours

Australia Day, 26 January 2020 9:00 AM - 5:00 PM

How to Contact Cruise1st

Questions and changes to your booking

If you have an existing booking with Cruise1st and need to speak to our Customer Support team, below are a few ways to get in touch:

  1. Simply complete the contact form below and a Customer Service representative will be in touch as soon as possible

  2. Call us on 1300 803 734 (from Australia) or +61 2 8599 3524 (from overseas) 


If you would like to visit our office in person, an appointment is required to ensure we have the right team member available to assist you on the day. Simply complete the contact form below to book an appointment with us in advance. 


Level 2, 157 - 159 Walker Street
North Sydney NSW 2060


Cruise1st is always on the lookout for top talent, explore our current career opportunities.

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