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Monday - Friday 9am - 7pm / Sat & Sun 9am - 5pm / Aftersales Mon - Fri 10am - 4pm
All Major credit cards accepted
All Major credit cards accepted

CUSTOMER SUPPORT AND TRAVEL ADVICE

 

   
 

      
         
    Make your cruise holiday extra special
         

We’re here to help

At Cruise1st, we want to give you the best deal possible when it comes to booking your perfect cruise holiday. That’s why we offer over 20,000 cruise deals with exclusive discounts and offers. But it doesn’t stop there. We’re also on hand to help you every step of the way – from the minute you start searching to the end of your dream getaway.

Our customer support and travel advice pages are designed to make your life easier before you depart for the cruise holiday of a lifetime. And if you can't find what you need here, you can always contact us directly using the details below.

New booking enquiries

It’s important to us that you get exactly what you want and need from a cruise. So, before you book, we’re on hand to help with any queries or special requirements. Our team of Cruise Specialists are available from 9am - 7pm on weekdays, and 9am - 5pm on weekends. Call us on 1300 857 345 or email us at newsalesenquiries@cruise1st.com.au.

Existing bookings

After you’ve made your booking, we don’t just leave you in the dark. Our service continues to ensure you’re 100% satisfied with your cruise and ready to set sail. If you have an existing booking and need to speak to our Customer Support team, please contact us on 1300 857 345 or email us at enquiries@cruise1st.com.au. Our Customer Support team operates between 9am-5pm on weekdays, and are closed on weekends.